Sample Rental Terms
This is just for informational purposes only. Please refer to your individual policy page as policies do change. Subject to change.
Terms
Billing:
You have paid 50% of the contracted amount when you scheduled your event with us, the balance due can be paid in Cash, Money Order or Credit Card. {Credit Card Must be Present at Time of Service}. A 20% service fee has been added to the contract which includes15% for the chauffer’s tip & 5% for fuel. Once service is contracted, the date, vehicle, or times of service cannot be changed. {No Exceptions}. Only additional time can be added {if available} to original scheduled time. If a pick up point, or final drop off point is not in the general St. Louis, St. Charles, St. Peters, O’Fallon MO, or Wentzville area, drive time charges will be added. {No Exceptions}.
Eating & Smoking:
Smoking/Vaping is not allowed in the vehicle. If either occurs during the run, you will be charged $200.00 and the run will be terminated and no refund will be given. Eating is allowed however if there is any Evidence of food in the vehicle after your run you will be Charged a $200.00 clean up fee.
Vehicle Use:
The driver can refuse to drive to certain areas or to drive people who are not part of the original party. Insurance regulations will not allow more passengers than the stated seating capacity. Comfortability will be determined by the size of the passengers. Our stated capacity is what the manufacturer has rated it at and what we are insured for. No decorations or tape will be allowed on the vehicle. Our moon roofs are sealed for safety. All 3 or more hour rentals come with Champagne Glass upon request and Ice. All cars have air conditioning but we cannot be held responsible for heat over 94 degrees heat index. We are not responsible for items left in vehicle. If there is a mechanical breakdown, we have the right to supply another vehicle, if feasible. If not, we will refund unused time. We will not be held responsible for any additional cost for you to secure another vehicle with any other company. Traffic situations are beyond our control; once service has started any extra time incurred will be charged to card provided. The driver will terminate service for any of the following or similar acts: drug use, minors with alcohol, excessive stereo volume, tampering with the vehicle, foot stomping, window pounding, opening of doors while moving, rocking the vehicle, screaming, hanging out the window, throwing trash out the window, insulting pedestrians or people in other vehicles, threats to the driver or against the limo {even in jest}, climbing or sitting on the vehicle disrespecting the driver or vehicle. No guns or knives are allowed at any time. If service is terminated, there will be no refund.
Alcohol & Drugs:
Alcohol is not allowed in the car if minors are present, unless it’s a wedding party or parents are present, and they do not allow them to drink. No kegs/Jell-O shots/ Styrofoam coolers are allowed. {No Exceptions}. Drug use is not tolerated. Laws cannot be ignored. Violation of the law will require police involvement.
Minors:
If the party includes unchaperoned minors, you must provide, when signing contract, the name and phone number of an adult who can be reached during service. We will attempt contact the adult if an emergency occurs. If anyone in the party violates any of the terms of use, the driver will immediately contact the adult. If the driver decides to take everyone to one location; he will attempt to inform the adult.
Damages & Additional Charges:
The Customer is responsible for all damages caused by anyone in the Customer’s party. Customer’s party must provide an open credit card imprint for damages, a $200.00 authorization will be placed to Cover Damages or additional charges. This will automatically fall off if no extra charges are incurred Damages include but not limited to a charge of $200.00 per occasion for bodily fluids in or on the vehicle; a $200.00 clean up charge for trash, feathers, glitter or heavy spillage or food in the interior; a charge of $10.00 per broken or missing glasses; a charge of $200.00 for smoking in vehicle or damages to the vehicle. Open any Emergency Exit for a non emergency $100.00. You agree that charges for damages can be placed on a card on file and run can be terminated with no refund.
Additional Time:
A request for additional time during the trip must be made to the driver. Additional hours are at the driver’s discretion. Payment must be made at the time of the request, either in cash or by credit card on file. The service fee is 25% for additional time.
Cancellation Policy:
If services are cancelled 14 or more days prior to the service date, Customer will be responsible for 50% of the total charges. If cancelled 13 days or less before the service date, Customer is responsible for the full amount of the charges. Cancellation must be done in writing and received before cutoff date. {No Exceptions}.
I have read the foregoing Terms and agree to comply: __________________________________
This is just for informational purposes only, please refer to your individual Limo or Party Bus policy page as policies do change. Subject to change.